Singularity Aerotech Asia

Job Roles :

  • Responsible for installing new sensors/devices and testing them to ensure they work correctly.
  • Perform testing on IoT device features and detect any problems and anomalies.
  • Perform troubleshooting on the device’s hardware components such as PCB circuits and its firmware/software to detect problems.
  • Diagnose problems and come up with solutions to repair them. Order parts for repairs if needed.
  • Perform data communication monitoring, and configuration of servers, networks, and equipment.
  • Perform device maintenance, and calibration procedures as well as provide customer support.
  • Fill out detailed reports and keep records on the job/services performed.
  • Educate the client on how to use and maintain their devices.
  • Explain issues with devices/sensors/equipment and repairs to customers.
  • Build and maintain good relationships with customers.
  • Willing to work at multiple sites with job locations mostly at Selangor, Penang & Kedah.
  • Support the Business Development team in business, sales, and marketing activities.
  • Support any business activity as seen fit and necessary by the management.

Principle Accountabilities :

  • IoT devices and sensors management and maintenance
  • IoT devices requirements and specifications depository
  • Technical support for existing IoT customers
  • Initial support for new IoT product development

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